Policies

You may find it unusual that so many policies and requirements are in place for a grooming session; however, at MEOW-VILLE, LLC* we take grooming seriously, and believe that that information sharing and informed consent will help us to provide the safest possible grooming experience for you and your pet.

* MEOW-VILLE, LLC conducts business under the name MEOW-VILLE CAT GROOMING or MEOW-VILLE.


VACCINATIONS

Per WA State law, it is your responsibility to make sure that your cat is up-to-date on Rabies Vaccination. If this is your first visit to Meow-Ville, please bring in some sort of documentation showing the date of the last rabies vaccination. Small bites and scratches are common, and are no big deal; however, in the event of a serious bite, injury or infection, Meow-Ville Cat Grooming may be required to report the injury to the WA State Health Department, and the pet owner may be required to provide proof of current Rabies vaccination and licensing. Any costs related to compliance/non-compliance with these requirements will be the responsibility of the animal owner.

PAYMENT FOR SERVICES

Payment
Payment is due at time of service. Cash, checks, Visa, MasterCard and American Express are accepted.

Charges
At check-in we will discuss your grooming options, and provide you with a cost estimate for services. Service fees are based on the stated charges on the services page. Additional fees may also be incurred.

Failed Appointments or Late Cancelations
A 24 hour cancelation notice is required.
Although I understand that sometimes circumstances make it hard or impossible to keep an appointment, Meow-Ville is a very small business and no-shows also represent a substantial loss of income for me, which can never be recouped; so, although you are more than welcome to reschedule, all no-show appointments are subject to $45.00 surcharge that must be paid before scheduling another grooming appointment.


INTAKE FORMS AND RELEASE

Upon scheduling your first visit you will be provided with an intake form, which must be completed and returned before the first appointment.  At the time of the appointment you will receive an Information and Release for Grooming contract for review and signature.


USE OF SEDATIVES
I am not a veterinarian, I do not sedate any cat, and my preference is to avoid sedative use, if possible.  I  do practice low stress, holistic grooming, and if the cat’s stress level should make the groom unsafe (for the cat or the groomer) I will stop the groom. If you aware that this may be a problem, you may consider asking your Veterinarian for a pill that you can give to your cat in advance of the groom.  Not a knock-out sedative, just something kitty-valium like to take the edge off for grooming.  Most Vets are happy to prescribe an anti anxiety medication for the cats that do not do well in stressful situations.

My only caution is that I will not groom any cats who are on Ace Promazine,  as that can be very dangerous for me.  Benodiazepines are good, along with Promazine, Xanax, Fluoxetine, or Valium/Diazepam. Please bring the medication bottle, packaging or prescription along with you, so that I can keep a copy in my records. I will not groom any cat without seeing the medication name and dosage.

Whatever you choose, make sure that you follow the dosing directions carefully, keeping in mind that most sedatives are only effective for a specific length of time and it is not good to have the sedative wear off mid-groom.   Please note that, if the medication wears off mid-groom, then the groom will stop, and you will be responsible for the cost of a groom.

Last but not least, please beware that use of a sedative may mask or aggravate stress related symptoms in your cat and, unlike at the Veterinary office, I cannot provide emergency services should your cat have a reaction.  It is important for you to consider this when choosing between having your sedated cat groomed at Meow-Ville Cat Grooming vs. at the Veterinary office.