FAQS

BUT MY CAT GROOMS HIMSELF, WHY DOES HE NEED TO BE GROOMED?

While it is true that most cats will groom themselves, what does this really mean? It means they that they lick themselves, which can remove surface dirt and make their hair lie smooth. During this process they cover their coats with saliva which contains the dander that many of us are allergic to. Ahhhchoo! They do not clean themselves.

They do not remove the greasy natural oils that bind the dead hairs, oily skin and dandruff together causing mats. They do not remove dirt or dust below the surface hairs. They do not clean out the majority of the dead hairs that will eventually end up on your couch or black dress pants. They don’t remove mats; they don’t trim their nails or always do such a great job cleaning their bums.


WHAT ARE THE BENEFITS OF HAVING MY CAT PROFESSIONALLY GROOMED?

Regular grooming cuts down on shedding, eliminates hair-balls, reduces allergy problems, and helps promote a cleaner environment and a happier, healthy cat. And the best part is, you don’t have to do any of the grooming yourself! Leave that up to us!

DON’T CATS HATE WATER?

Not all of them hate it, some of them really enjoy the process. They certainly know that they look really good when they are done with their day at the spa.

DO CATS LIKE GETTING A BATH?

Contrary to popular belief, most cats do not mind being bathed. In fact, many are very calm during the bathing process and seem to find it relaxing. We use special techniques to introduce a cat to the bathing process each time, until we can see that they are used to it. We know from experience that cat owners report they have a very happy cat after it returns home from a day at the spa.

WHAT CAUSES MATTING?

Greasy skin and coat combined with natural shedding causes matting. And once a small tangle or mat forms, it grows very quickly. The only real defense against tangles and mats is regular bathing and drying done by a professional cat groomer who truly knows what they are doing. Some groomers are not cat groomers and will groom a cat using products and techniques that can cause more problems. Make sure your cat groomer is certified through the National Cat Groomers Institute of America, Inc., the only cat grooming association that offers effective, quality training for cat grooming certification.

HOW DO YOU DRY THE CATS?

We do not use cage dryers. We hand dry each cat using the Catty Shack Vac (CSV) patented drying system designed specifically for cats. The CSV is actually a plexi-glass containment system, which means that your cat can snuggle in a blanket while we hand dry and comb.  Using the Catty Shack means we can offer the most efficient drying process, produce the highest quality groom, and your cat is never alone or unsupervised during the drying process.

WILL YOU SEDATE MY CAT?

We do not sedate cats. In reality, very few cats truly need any sort of sedative in order to be groomed. We handle each cat in such a way that the there is rarely a need for sedation. If we do think your cat would best be served by receiving medication, we will refer you to your veterinarian for a mild sedative that can be administered prior to the grooming appointment.

CAN IT HURT MY CAT TO BE GROOMED?

While there are risks involved, it can hurt your cat to NOT be groomed. Cats that are not groomed are prone to serious matting problems, skin conditions, painful ingrown nails, and a variety of other problems that, if left unattended, can cause irreversible damage or even death. A cat that is groomed regularly (approximately every 6-8 weeks) will not suffer from such problems. Because the groomer is handling the cat on a regular basis and looking over every inch of its body during each visit, health issues can be found early on, and the likelihood of effective intervention is increased.

HOW LONG WILL IT TAKE TO GROOM MY CAT?

We typically allow 3 hours for your appointment if you have only one cat. If you bring in two or more, or the cat is severely pelted or matted, the groom time may take longer. Once we see your cat/cats in person, we will be able to give you a time for pick-up. We believe cats are better served by not being away from their normal home environment any longer than necessary, and therefore strive to complete each groom in an efficient and timely manner.

WHAT IF I HAVE TO WORK AND CANNOT PICK UP MY CAT?

Normally we expect that you drop your cat off shortly before their appointment time, and then pick them up when you are notified that the groom is completed. However, if you have to work around a specific schedule please let us know and we will do our best to accommodate your needs.

HOW OFTEN SHOULD MY CAT BE GROOMED?

Each cat is different, and your reason for having your cat groomed may be different; health, comfort, shedding, hairballs, sanitation issues, so your optimal grooming schedule may vary. However, The National Cat Groomers Institute of America and The Cat Fanciers Association both recommend the following maintenance grooming schedule for cats.

  • Long-haired cats: every 4-6 weeks
  • Short-haired cats: every 8-12 weeks

CAN YOU GROOM MY CAT IF HE IS AGGRESSIVE?

Most of the time we can. We can usually tell when we initially see your cat in person whether or not it can be safely handled.  If we feel that the groom may not be completed safely (for your cat or the groomer) we will stop the groom and may recommend that you explore other options with your Veterinarian.

CAN YOU GROOM MY CAT IF SHE IS OLD?

Older cats may need grooming the most and you have to weigh the benefits of the groom vs. the additional risk. Older cats may not tolerate the stress of grooming as well, and thinner skin and other health issues may make grooming more complicated.  If your cat will not tolerate a full grooming session, we may need to make a plan to complete the groom over multiple visits.  

CAN YOU GROOM MY CAT IF HE HAS BEEN TURNED AWAY FROM OTHER SALONS?

We only groom cats; and experience, environment and safe handling techniques can sometimes make all the difference, so we are willing to try.  If we feel that the groom may not be completed safely (for your cat or the groomer) we will stop the groom and may recommend that you explore other options with your Veterinarian.

SERVICES WE DO NOT PROVIDE AND WHY:

    • Deep Ear Cleaning: Most cats have a small amount of an oily protective coating in their ears that should not be removed routinely. While we will clean the outer ear with gentle, none irritating solution, if there ear canal build up that necessitates cleaning, it generally indicates a medical issue that requires medical attention.
    • Expression of Anal Glands: Most cats don’t require nor like this. If they actually require expression, it may indicate a medical problem and should be addressed accordingly. Routine expression of anal glands has the potential of traumatizing them leading to inflammation and ultimately creating a problem.
    • Brushing Teeth: I follow the recommendations of the American Veterinary Dental College (AVDC) and do not offer any dental services other than advice/tips about brushing at home, and the recommendation that your get your pet’s teeth cleaned regularly under Veterinary supervision. AVDC has a good webpage for pet owner’s at http://www.avdc.org/dentalscaling.html